DISABILITIES SERVICES OFFICER

ANZSCO Code: 411712

Works in a range of service units which provide education and community access to people with intellectual, physical, social and emotional disabilities.

Skill Level

2

Group: WELFARE SUPPORT WORKERS

ANZSCO Code: 4117

WELFARE SUPPORT WORKERS provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies.

Indicative Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. In Australia

In Australia

AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand

NZ Register Diploma (ANZSCO Skill Level 2)

Tasks Include
  • assessing clients' needs and planning, developing and implementing educational, training and support programs
  • interviewing clients and assessing the nature and extent of difficulties
  • monitoring and reporting on the progress of clients
  • referring clients to agencies that can provide additional help
  • assessing community need and resources for health, welfare, housing, employment, training and other facilities and services
  • liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
  • supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions
  • supervising offenders on probation and parole
  • assisting young people to solve social, emotional and financial problems
  • preparing submissions for funding and resources, and reports to government bodies and other agencies
Occupations