POSTAL DELIVERY OFFICER

ANZSCO Code: 561212

Delivers mail on foot, by bicycle or by motorised transport over allocated delivery rounds.

Skill Level

5

Group: COURIERS AND POSTAL DELIVERERS

ANZSCO Code: 5612

COURIERS AND POSTAL DELIVERERS deliver small items such as documents, messages, mail and parcels.

Indicative Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. In Australia AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In Australia

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. In Australia AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand

NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

Tasks Include
  • sorting and sequencing items for delivery
  • delivering mail, parcels, documents and other items to customers' premises and mailboxes
  • receiving orders for deliveries from customers
  • collecting signatures and charges for cash-on-delivery orders
  • issuing and collecting receipts for pick-up and delivery items
  • keeping records of items received and delivered
  • maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records
  • loading and unloading mail conveyances and internal mail handling equipment
  • assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail