TELEPHONE BETTING CLERK
ANZSCO Code: 561113
Records and processes customer bets and account details over the telephone for horse and dog racing, and other sports events. May work in a call centre.
Skill Level
5
Group: BETTING CLERKS
ANZSCO Code: 5611
BETTING CLERKS take bets from customers at betting agencies, over the telephone and on course.
Indicative Skill Level
Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. In Australia AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In Australia
Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below. In Australia AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand
NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
Tasks Include
- taking bets and debiting credit accounts and bank accounts electronically, and receiving cash
- recording and entering bets electronically and in transaction ledgers
- issuing tickets and preparing summaries of transactions
- monitoring amounts of money placed on race entrants
- checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets
- verifying the identity and account balances of betting agency customers
- answering betting inquiries over the telephone, via email and in person
- may work in a call centre
